Shipping policy
Last Updated: July 7, 2026
At Mygameplanskin, we are committed to providing a smooth and transparent shipping experience for our customers. Please review our shipping policy below.
Order Processing Time
Orders are typically processed and dispatched within 2–3 business days after payment confirmation.
Orders placed on weekends or public holidays will be processed on the next available business day.
Please note that processing times may be extended during periods of high order volume.
Shipping Delays
Delivery services may occasionally be affected by factors beyond our control, including but not limited to:
- Severe weather conditions
- Transportation disruptions
- Carrier operational delays
- Other unforeseen circumstances
In such cases, orders will be shipped or resumed once conditions become stable and shipping services return to normal operations.
Estimated Delivery Time
Estimated delivery times generally range from 30–45 business days, depending on the destination, carrier availability, and local logistics conditions.
Please note that delivery estimates are not guaranteed and may vary due to circumstances beyond our control.
Shipping Rates
Shipping fees and free shipping eligibility vary depending on your country or region.
Available shipping methods, applicable shipping charges, and any free shipping thresholds for your location will be displayed at checkout before payment is completed.
Order Tracking
Once your order has been shipped, a tracking number will be generated and sent to you via email.
You can monitor the latest status of your shipment by visiting:
Please allow several days after shipment for tracking information to become available in the carrier's system.
Lost Packages
If your package is lost in transit or tracking information has not been updated for an extended period, please contact our customer support team at admin@mygameplanskin.com.
We will work with the shipping carrier to investigate the issue and assist you in finding an appropriate resolution.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information at checkout.
Mygameplanskin is not responsible for delays or delivery issues resulting from incomplete, incorrect, or undeliverable addresses supplied by customers.
Contact Information
For any questions regarding shipping, please contact us:
Legal Representative: Short & Suite Everyday Beauty Inc
Email: admin@mygameplanskin.com
Phone: (612) 591-5128
Business Address: 301 EI Camino Del Mar, San Francisco California 94121, United States